Position Overview
Summary of Position: The P&C Employee Relations Manager oversees day-to-day operations of the People and Culture Team and ensures the smooth implementation of benefits administration, learning and development, and employee onboarding processes and procedures. The Operations Manager supervises the P&C Operations Associates.
Major Duties and Responsibilities:
+ Manage full lifecycle employee relations cases from investigation to resolution with confidentiality and consistency.
+ Administer employee leaves (FMLA/other statutory and company leaves): intake, eligibility, documentation, intermittent/return‑to‑work coordination, and leave tracking.
+ Oversee and manage the day-to-day administration of leaves for all employee populations.
+ Ensure HR policies and ER practices comply with employment laws and company standards; recommend policy updates as needed.
+ Maintain accurate case and leave records, prepare reports and metrics for leadership.
+ M...