Position Overview
One of our Financial Services Clients require a Pension Administrator / Associate role to administer all transactions for the pension schemes to be completed to the highest standards within the service levels. You will deliver a service to the customers that is second to none. The role requires diligence towards each and every activity and to follow procedures. Each Associate will be responsible for service delivery by completing all instructions allocated to them by the Customer Account Manager or Service Manager.
This is initially a long term temporary assignment to start ASAP, with the possibility of being made permanent.
Responsibilities of the Role
* Process member transactions including contributions, transfers, retirements and benefit payments.
* Maintain accurate member records and update systems in line with scheme rules.
* Handle member queries and ensure customers receive regular and effective communication which is professional and d...