Position Overview
Job Description
Audit and optimize existing Pendo implementation and in-app guides
Clean up and reorganize the guide architecture and analytics tracking
Establish best practices for guide creation and maintenance
Implement and manage guide analytics to measure effectiveness
Train and support team members on Pendo best practices
Document processes and guidelines for sustainable guide management
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or un...