Pega Consultant Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 8+ years of experience with Information TechnologyProvide Level 2 / Level 3 support for Pega PRPC applications in production.zStrong knowledge on Pega Case management, activities, Rulesets, Flow actions, Data Transforms, Integrations etc.Strong knowledge on application design, implementation and deployments.Experience with Pega Guardrails and Best PracticesManage incident, problem, and change requests as per ITIL processes. Perform root cause analysis (RCA) for recurring production issues and propose permanent fixes. Monitor application health, batch jobs, agents, and system performance. Handle production deployments, hotfixes, and emergency releases.Troubleshoot Pega rules, flows, activities, data pages, and integrations. Analyze logs (Pega, WebSphere/WebLogic/Tomcat, DB) ...