We are seeking a skilled and dedicated PC Technician to join our IT support team. The ideal candidate will be responsible for providing technical support, troubleshooting software and hardware issues, and ensuring the smooth operation of our IT infrastructure. This role requires strong analytical skills, excellent communication abilities, and a solid understanding of various operating systems and networking concepts.

Responsibilities

1. Provide technical support to end-users for hardware and software issues across various platforms including Windows, macOS, and Linux.
2. Troubleshoot and resolve software-related problems, ensuring minimal disruption to user productivity.
3. Manage computer hardware installations, configurations, and upgrades as needed.
4. Assist in the administration of IT infrastructure including Active Directory, DNS, TCP/IP, and VPN configurations.
5. Support desktop environments by resolving issues re...