PAYROLL SPECIALIST – SINGAPORE Main Responsibilities
Support Managers with client engagement ensuring all information is accurate and provided on time
Provide support and guidance for all implementations and go lives
Provide daily functional support to the teams, to support the successful delivery of payrolls
Responsible for the maintenance of the Client Solution workbook
Responsible for the updating, maintaining and enforcing of the Defined Work Instructions (DWIs) and other process documentation
Ensure and sign off system maintenance testing
Support the review of the Statement of Works before its shared with the client to ensure its fit for purpose
Responsible for the resolution of technical/functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Pro...