Seek to understand business needs and provide support, services and solution on payroll, HR data, HR systems and processes.
Offer day-to-day support to service recipients on HR inquiries, work collaboratively with others and perform research on payroll and HR data practices by staying abreast of current and emerging market insights and legal legislations in local countries.
Participate in process improvements, automation, and digitalization measures to offer best service delivery experience.
Operational Excellence
Ensure data quality and data integrity for Payroll and HR data processes.
Receive, analyze, process and follow-up on personnel administration requests via multiple request channels, ensure accurate and timely interface to the respective internal/ external processing chains i.e. payroll, finance, data analytics, external service providers, local authorities etc.