Overview

(This position is a 12 month fixed term contract. Salary £24-25k.)

This is a hybrid opportunity to join our Client Money Refunds and Claims team within our IBA Department in Leeds. The new and modern office is in Leeds city centre, approx. 10 minutes’ walk from the train and bus station and along a bus route. This opportunity is for the IBA Payments team who specialise in processing refunds and claims. The team works closely with other areas of the IBA department, and we frequently liaise to ensure all regulations are complied with. In a fast-paced environment, progression in and out of the department is available to those who succeed. Our work focuses on handling client money and ensuring all our standards are met daily in line with FCA regulations.

What you will do

• Process refunds and claims payments within policy administration systems and banking platforms in a variety of ways, as well as using the banks for investigatio...