Elevate your career with Payments Canada as a Payment Operations Centre Analyst. Contribute to the security and efficiency of financial transactions across Canada in a hybrid work environment.

Payments Canada seeks a Payment Operations Centre Analyst for critical support in enhancing payment systems. This permanent position involves operational duties with a focus on system monitoring, incident response, and customer service. You will collaborate with financial partners, adhere to ITIL best practices, and participate in continuous improvement initiatives.

Key Responsibilities:
• Monitor payment systems and escalate issues as required
• Respond to incidents professionally and effectively
• Serve as Shift Lead for critical business operations
• Maintain high customer service levels across all activities
• Support projects for successful delivery and implementation

Requirements:
• Bilingual in English and French