Payments & Benefits Representative I
Location: Oak Brook, IL
Job Type: Full-Time, Contract (6 Months)
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Position Overview
We are seeking a detail-oriented and customer-focused Payments & Benefits Representative I to support policyholders with questions related to insurance benefits, payments, and account information. This role is ideal for individuals who enjoy helping customers, managing multiple tasks, and working in a fast-paced environment.
This is a full-time contract opportunity with the potential for extension based on business needs and performance.
Responsibilities

• Respond to customer inquiries by phone, email, and written correspondence regarding insurance policies, payments, and benefits
• Handle a high volume of inbound customer interactions while maintaining professionalism and accuracy
• Process paym...