The Patient/Guest Relations Representative is available to provide assistance to our patients, their families, visitors and our colleagues with regard to hospital services and resources in the surrounding community. The Representative is the visible resource available to provide direction and assistance in a professional and hospitable manner, while adhering to the Keck Medical Center's KNOWN Service standards as well as patient privacy standards at all times. He/She will also be responsible for upkeep and cleanliness of lobby areas, work stations and patient consultation areas and will also be available to assist escorting patients to scheduled appointments and assisting with wheelchair escorting daily.

Essential Duties:

+ Greets our colleagues, our patients, their families and visitors with a kind greeting following the KNOWN Service Standards.

+ Provides accurate directions and assistance to patients going to physician offices and other Health Science Camp...