Job Title: Patient Support Representative (US Healthcare Market) Industry: US Healthcare Company: Tekboox (US-based BPO Company) Tekboox is urgently hiring Patient Support Representative for the US Healthcare Market . This role is ideal for professionals with healthcare knowledge and strong English communication skills who are comfortable working night shifts. Key Responsibilities Handle inbound and outbound calls, emails, and chats from US-based patients Assist patients with appointment scheduling, confirmations, and follow-ups Verify patient demographics and insurance information accurately Guide patients regarding treatment processes, billing inquiries, and coverage details Coordinate with healthcare providers, billing teams, and internal departments Maintain accurate and up-to-date records in CRM/EHR systems Ensure compliance with HIPAA and US healthcare regulations Deliver empathetic, professional, and solution-oriented patient support Required Qualif...