Elevate patient care as a Patient Services Specialist in FYidoctors' Courtice clinic. Deliver outstanding service, manage appointments, and support daily eye care operations.
In this full-time position, you'll engage patients, handle check-in/out, and conduct pre-testing for optimal eye care. Coordinate appointments efficiently while managing billing and eyewear needs, all aimed at enhancing the patient experience.
Key Responsibilities:
• Greet and assist patients during arrival and departure
• Perform pre-testing to support eye care services
• Coordinate clinic appointments and manage billing
• Oversee eyewear pick-ups and conduct minor repairs
• Provide exceptional customer service for positive patient experiences
Requirements:
• Previous retail experience is beneficial
• Ability to multi-task in a fast-paced environment
• Proficient in MS Office and other technologies
• Strong communication and interpersonal skills
• Collaborative approach with...