**Patient Services Representative I-II Urology, Highlands Ranch**

**Description**

**University of Colorado Anschutz Medical Campus**

**Department: Community Practice**

**Job Title: Patient Services Representative I-II - Urology, Highlands Ranch**

**Position #: 00829862 - Requisition #:35787**

**Job Summary:**

**Key Responsibilities:**

+ Acknowledges and welcomes patients and visitors; sets the tone for a positive experience.
+ Checks patients in and out for appointments, and schedules follow-up appointments at the time of discharge.
+ Verifies patient and insurance information, while accurately documenting necessary modifications to the Electronic Health Record (EPIC).
+ Answers multiple phone lines to fulfill patient needs over the phone.
+ Monitors provider schedules daily to ensure that all open appointment slots are filled on the same day and schedules are free of roadblocks.
+ Reviews the Daily...