Description:

Onsite position - contract only.

Location - 2111 Ogden Ave, Aurora, IL, 60504

Key Responsibilities:
• Answers telephones courteously and in a timely manner abiding by the “Telephone Etiquette” RCMG established competency.
• Takes complete and accurate patient messages.
• Schedules appointments for providers according to their scheduling guidelines and schedule template; links referrals to the appointment as applicable
• Communicates with the clinical staff to keep patients aware of wait times
• Collects necessary registration information including patient registration forms, copy of insurance card and patient identification card upon registration; monitors upcoming appointments in the patient registration work queue to assure that registration is as complete and accurate prior to the patient’s arrival.
• Requests and collects the appropriate co-pays, deductibles, et...