Critical Outputs:
Ensure effective quality management and customer care by:
· Monitoring and improving quality metrics
· Managing data integrity and compliance to working procedures
· Developing and maintaining relationships with stakeholders
Ensure effective people management by:
· Demonstrating visible leadership skills in respect of values, operating models and strategies in order to support diversity and transformation
· Actively leading meetings and ensure participation of all members in order to ensure ISO compliance
· Ensuring quality staff members are recruited to fill approved vacancies in accordance with the companys transformation objectives
· Providing direction and inspiration to ensure staff are motivated and productive
· Managing and reviewing training plans that are compliant to WSP requirements in order to enabl...