**Role Overview**

Sodexo is seeking a dedicated **Patient Services Manager 2** to lead the Patient Dining Program at **Sharp Memorial Hospital** in San Diego, CA. This leadership role is ideal for a patient‑focused professional who is passionate about service excellence, collaboration, and creating a memorable healthcare dining experience. The successful candidate will play a key role in elevating patient satisfaction while ensuring the highest standards of quality, safety, and compliance.

**What You'll Do**

+ Evaluate, develop, and enhance service levels for the **Patient Services Program** to exceed patient and customer satisfaction goals
+ Oversee **Sodexo’s Patient Dining Program** , including daily meal rounding and effective service recovery
+ Collaborate closely with **clinical, foodservice, and interdisciplinary teams** to enhance the overall patient experience
+ Conduct **tray assessments** to ensure food quality, presentation, and tray a...