Patient Services Intermediate

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**Mission Statement**

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

**Job Summary**

Provides an intermediate level of customer service and clerical support to patients within either inpatient or outpatient settings. May assist adjacent work units. Guides entry-level positions and suggests workflow changes and improvements.

**Responsibilities***

+ Maintain accurate patient records and documentation, ensuring compliance with confidentiality and privacy regulations (HIPAA).
+ Accurately verify patient i...