Position Overview
Description
Description
Robert Half is seeking a Patient Service Representative to support physician administrative operations for our client. The position is primarily responsible for managing high call volumes and coordinating communications between physicians, their support staff, outside offices, and patients. Heavy phone volume and administrative support duties are central to this role. This is a highly accountable position that requires professionalism, confidentiality, and a strong commitment to excellent patient service.
Responsibilities:
+ Manage multiple phone lines and direct calls using a centralized phone system; handle high call volumes efficiently.
+ Relay pertinent patient and/or examination information between physicians, clinical staff, and other healthcare providers.
+ Maintain confidentiality of all patient and center information at all times in compliance with HIPAA privacy and security guidelines.
+ Provide...