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Patient Service Representative - Immediate Care

Northwestern Medicine
Location 📍 Chicago, United States
Posted 📅 June 19, 2026
Work Type ⏰ Full time

Position Overview

Description

The Patient Service Representative reflects the mission, vision, and values of Northwestern Medicine, adheresto the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies,procedures, guidelines and all other regulatory and accreditation standards.
The Patient Service Representative supports the service area by checking patients in and out of role will consistently demonstrate exemplary customer service when assisting patients and guests.

Responsibilities:

  • Communicates with patients and guests including greeting them upon arrival, confirming identity andproviding necessary information related to their visit.
  • Completes check-in/out functions as directed.
  • Confirms and updates patient identification and demographic/insurance information.
  • Completes patient registration as needed.
  • Obtains patient consents/authorizations.
  • Collects co-payments, pas...
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    Job Details

    Employment Type
    Full time
    📊
    Category
    Information and Record Clerks
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Chicago, United States