Position Overview
Shift and status
Casual, variable hours and weekends
Job Summary
Provides high level customer service in a dual role with Security and Registration as floor coordinators/Welcome attendants. Assist locations with modernized registration support while providing security support when needed.
Essential Functions
+ Performs best in class customer service, while maintaining highly visible waiting room coordination to deter violations of hospital policies and criminal acts. Acts as agent to support and encourage self-service model of patient registration.
+ Documents information on incident reports and other required documents in a thorough, factual and timely manner.
+ Assists team members, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other requests for assistance. Provides access control for secured areas.
+ Communicates, collaborates with, and provides appropriate information to p...