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⏰ Full-time

Patient Service Representative

Corewell Health
Location 📍 Grand Rapids, United States
Posted 📅 May 30, 2026
Work Type ⏰ Full-time

Position Overview

Shift and status
Casual, variable hours and weekends

Job Summary
Provides high level customer service in a dual role with Security and Registration as floor coordinators/Welcome attendants. Assist locations with modernized registration support while providing security support when needed.

Essential Functions

+ Performs best in class customer service, while maintaining highly visible waiting room coordination to deter violations of hospital policies and criminal acts. Acts as agent to support and encourage self-service model of patient registration.

+ Documents information on incident reports and other required documents in a thorough, factual and timely manner.

+ Assists team members, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other requests for assistance. Provides access control for secured areas.

+ Communicates, collaborates with, and provides appropriate information to p...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Grand Rapids, United States