Summary:

The Patient Service Representative reports to the Practice Manager. The Patient Service Representative oversees and verifies the financial processes associated with patient services provided in the Practice. The Patient Service Representative greets patients performs registration check-in functions answers phones schedules patient appointments obtains referrals and authorizations processes forms and performs discharge process.

Responsibilities:

Oversees patient financial process to ensure patient payments (co-payments deductibles self pay) are obtained at time of service and are properly processed.

Verifies that all necessary information is complete and accurate; demographics referrals authorizations billing codes diagnoses information etc.

Completes end of day batch including reconciliation of arrived patient schedule and time of service payments within es...