*_JOB DETAILS_*
*Department:*CSC Front Desk
*FTE:*1.00 (80 hours per pay period)
*Workdays:*Monday - Friday
*Shift(s):*Days
*Shift Length:*8 hours
*Location:*In-Person
*Purpose of this Position:*The purpose of this position is to provide a welcoming experience for patients and their families. The main objectives of this position are to meet and exceed patient expectations as it relates to front desk procedures; to act and communicate in a professional and positive manner to patients, providers and care team staff; and to provide team-oriented support to staff to assist in meeting overall HHS registration quality goals. This is a high patient volume, multi-tasking position, with afternoon, evening and weekend hours.
*_RESPONSIBILITIES_*
* Welcomes patients and guests in a friendly manner, following the “I am Welcomed” standard workflow
* Provides navigation assistance to all patients and guests
* Utilizes the electronic health record accurately a...