Job Description

LifeLabs is a Canadian provider of laboratory diagnostic information and digital health connectivity systems.

Purpose of the Role

The Patient Service Centre Assistant will be the first point of contact for customers and will ensure a professional, positive and safe experience while visiting LifeLabs.

Status: Full Time
Schedule: Various Shifts
Number of positions: 1
Start date: 10 August 2026

Your responsibilities will include:

• Welcoming customers with undivided attention and providing a safe and comfortable environment.
• Defusing customer situations and resolving issues in a timely manner.
• Prioritizing multiple tasks in a fast‑paced environment.
• Entering customers into the Queue/Patient Wait Time system.
• Reviewing requisitions for accuracy and providing specimen collection instructions.
• Entering patien...