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⏰ Full-time

Patient Scheduling Call Center Agent FT and PT

HCA Healthcare
Location 📍 Jacksonville, United States
Posted 📅 June 24, 2026
Work Type ⏰ Full-time

Position Overview

The Patient Scheduling Call Center Agent is responsible for answering incoming phone calls, scheduling patient physician appointments in the registration system, insurance verification, routing calls and communicating to the appropriate department or physician offices.

**You will responsible for:**

+ Answering incoming calls in a timely and professional manner
+ Scheduling all patient appointments for the physician practices including cancellations and changes
+ Insurance verification and verification of patient demographics
+ Selecting accurate insurance carrier plans and informs the patient of any carrier that is out of network
+ Providing Good Faith Estimates upon patient request

**Qualifications Needed:**

+ One year of call center customer service experience highly preferred
+ This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospita...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Jacksonville, United States