Position Overview

Working as assigned with a customer‑centric mindset, this position will support various service delivery organizations (SDO) in implementing patient safety programs.

• Implement and advance a patient safety program and promote a culture of quality, safety and high‑reliability to ensure consistent, high‑quality patient care and effectively serve the SDO through system safety reviews.
• Assist staff and physicians in understanding complex systems in which people work and collaborate to provide recommendations for healthcare system improvements.
• Review patient safety events within the SDO using a variety of appropriate methods and approaches.
• Lead and participate in critical incident review committees (CIRC’s).
• Assist clinicians in addressing health service delivery improvements to support patient safety systemically.
• Participate in patient safety projects, initiatives and activities to support o...