We have an exciting opportunity to join our team as a Patient Relations Specialist - Brooklyn - Required Spanish.

In this role, the successful candidate The Patient Relations Specialist serves our patients and family members, advocates for patients and family members through consistent application of patient rights and advocacy, and obtains solutions to problems and concerns. This position functions as the mechanism for investigating and responding to patient complaints and grievances that may involve hospital or any FHC practice site and staff. They guide leaders and staff in gaining awareness of patients perceptions of the FHC practice experience and implements effective strategies to improve patient perception of care and reduce complaints to increase overall patient satisfaction. This role also works with patient engagement initiatives to ensure patient experience meets within the Family Health Centers mission and guidelines, including outreach engagement and com...