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⏰ Full Time

Patient Relations Advisor

Homewood Health
Location 📍 Guelph, Canada
Posted 📅 March 23, 2026
Work Type ⏰ Full Time

Position Overview

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As a Patient Relations Advisor, you will be an integral part of the Patient Experience team; providing an inter-disciplinary team focused approach on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!


What you’ll be doing:

  • Provide leadership, management and resolution of patient/family concerns

  • Serve as the first point of contact for staff, leaders and physicians in the review/investigation and follow-up of patient concerns and mediation of conflict

  • Provide effective and direct communication with clinical leadership as it relates to patient c...
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    Job Details

    Employment Type
    Full Time
    📊
    Category
    Information and Record Clerks
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Guelph, Canada