Position Overview
Patient Relation ExecutiveDubaiFull timeONSITEJob description**Summary of Job Profile:*** Attend to patients on the phone and in person. Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office.**Essential Duties and Responsibilities****Pre-Clinical Management*** Greet patients, answer phone with in 3 rings and answer to enquiries accurately.* Check answerphone messages / missed calls and return calls.* Call all patients to confirm appointments / If no response sends SMS/Email* Send SMS confirmations for appointments and birthday alerts.* Answer and manage incoming calls* Respond accurately and comply to requests for information* Schedule patient appointments* Confirm upcoming appointments and recalls according to office protocol* Monitor all doctors' appointment diary to ensure their patients have the correct booking, and their preferences are being met whenever possible.* Call all waiting list appointments when availability is ...