Position Overview
Description
We are looking for a dedicated Patient Registration Representative to join our team in Roanoke, Virginia. In this role, you will serve as a vital point of contact for patients, providing exceptional service and support in a fast-paced healthcare environment. This is a long-term contract position offering the opportunity to make a meaningful impact while growing your skills.
Responsibilities:
• Answer and manage a multi-line phone system, ensuring the smooth flow of communication
• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally
• Execute data entry tasks, keeping patient records up-to-date and accurate
• Correspond via email, providing clear and concise information to patients and team members
• Utilize strong interpersonal skills to build rapport with patients and enhance their experience
• Employ Microsoft Excel, Microsoft Outlook, and Micro...