Patient Registration Clerk - Orthopedic - Full Time - Days




Department: MG - SPEC - ORTHOPEDIC SURGERY



Job Summary

Under the direct supervision of the manager or designee, the Patient Registration Clerk (FLOAT) is responsible for obtaining required information from patients in order to complete an accurate registration for the use in patient care, billing and all regulatory requirements and documenting all information into correct area within the Epic registration system.


Core Job Responsibilities


+ Responsible for accurately obtaining and entering information for 50+ data fields.

+ Use pre-determined interviewing techniques and scripting when obtaining information from patients and/or patient representatives, in person or via phone.

+ Must demonstrate positive customer service, even at the most difficult of times both face to face, phone and via email.

+ Underst...