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About the Job

Sanofi is seeking a visionary Patient Services Innovation Engineer to lead the evolution of our Patient Support Services (PSS) platform - a mission-critical ecosystem that touches thousands of patients across their entire healthcare journey.

In this role, you'll design and deliver next-generation AI-powered solutions that make a tangible difference in patients' lives. From treatment discovery to long-term adherence, you'll architect intelligent digital experiences that remove barriers, personalize engagement, and improve health outcomes. You'll leverage cutting-edge AI/GenAI, Salesforce Health Cloud, AWS, and emerging digital health platforms to solve real-world challenges: predicting adherence risks, orchestrating personalized patient journeys, and empowering care teams with intelligent automation.

As an innovation engineer, you'll drive the strategic roadmap across Pre-Rx and Post-Rx journeys, champion rapid experimen...