**Role Overview**

**Make a Meaningful Impact at an Award‑Winning Academic Medical Center**

Are you a relationship‑builder who is passionate about elevating patient satisfaction, an empathetic communicator, and inspired by data‑driven improvement? Sodexo is seeking an energetic and mission‑focused **Patient Experience Manager I** to support our partnership with **UMass Memorial Medical Center – Memorial Campus** , located at **119 Belmont Street in Worcester, MA** .

UMass Memorial Medical Center is the region’s trusted academic medical center, serving Central Massachusetts with excellence in care, research, and patient‑centered service.

**What You'll Do**

+ Rounding with existing patients, families, and Nursing personnel
+ Collaboration with hospital clinical and administrative leadership
+ Collecting, organizing, and trending data
+ Communicating findings with both Nutrition Services and interdisciplinary teams
+ Daily patient me...