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⏰ Full-time

Patient Engagement Advisor, Phone Triage RN - Registered Nurse

Trinity Health
Location 📍 Waterloo, United States
Posted 📅 June 13, 2026
Work Type ⏰ Full-time

Position Overview

**Employment Type:**
Part time
**Shift:**
12 Hour Night Shift

**Description:**

This role serves on a 24/7 nurse advice and triage resource team for patients of all ages, providing timely guidance and support via phone from an on‑site location. The nurse assesses callers’ symptoms and concerns, offers clinical guidance related to care already received or care that may be needed, and helps patients navigate next steps, including establishing care with new providers when appropriate. This position is not remote.

**Schedule:**

+ .6 FTE
+ 7 pm - 7 am
+ Every third weekend rotation
+ 2 holidays per year
+ Training will take place over day, mid and night shifts (6-8 weeks)

**Minimum Requirements:**

+ Associate's degree in Nursing required
+ Bachelor's preferred
+ Required 3 years of nursing (minimum)
+ Ability to work independently, confidence in one's nursing skills and knowledge

**What you will do:*...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Waterloo, United States