Position Overview
Patient Care CoordinatorJob Description
We are seeking a compassionate and detail-oriented Patient Care Coordinator to join our team. This role is ideal for individuals with experience in insurance verification and a strong passion for delivering excellent patient service. The Patient Care Coordinator plays a key role in supporting patients throughout their care journey by coordinating appointments, explaining treatment plans, and ensuring a positive overall experience.
Key Responsibilities
+ Verify patient insurance coverage and benefits accurately
+ Communicate treatment plans, costs, and payment options clearly to patients
+ Contact patients to schedule, confirm, and follow up on appointments
+ Assist patients with identifying transportation resources and access to care
+ Promote patient compliance to improve treatment outcomes
+ Collaborate with internal teams (dentists, dental students, staff) and external partners
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