About the Job

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Duties and Responsibilities

Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner

Answers and responds to telephone inquiries in a professional and timely manner

Schedules appointments

Gathers patients and insurance information

Verifies and enters patient demographics into EMR ensuring all fields are complete

Verifies vision and medical insurance information and enters into EMR

Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients

Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete

Prepare insurance claims an...