Position Overview
Per Diem (as needed)
Varying shifts, including weekends
**General Summary**
Provides premier customer service greeting and screening of guests, gives appropriate information, way finding or assistance according to the WellSpan Health System policies and procedures.
**Duties and Responsibilities**
**Essential Functions:**
+ Proactively approaches & greets all guests to provide an exemplary first impression that fosters an inclusive and welcoming environment.
+ Ascertains guest's needs. Takes appropriate screening action or provides appropriate information, direction, transporting and escorting as requested and according to established policies and procedures.
+ Listens carefully and is sensitive to the needs and wishes of all guests. Treats all guests with dignity and respect.
+ Enters and/or retrieves data from established computer systems using knowledge of various computer software applications. (Epic)
+ Answers telephones, ...