JOB ACCOUNTABILITIES

+ Attending seminars, as needed.

+ Complete inquiry forms accurately and completely to expedite account resolution.

+ Correct any errors promptly and accurately.

+ Correct any errors promptly and have the claim resubmitted if needed.

+ Displays professional commitment and supports the unit team by promoting unity and teamwork among coworkers by maintaining a positive attitude and positive working relationships.

+ Handle incoming correspondence and returned mail on a timely basis.

+ Identify late charges, obtain supporting documentation, update contractual adjustment on the account and have a corrected claim submitted to the insurance carrier in a timely manner.

+ Maintain accurate and complete notes on the patient account note area within the current computer system.

+ Maintain productivity report for accounts within assigned responsibility and submit to Customer Service Manager weekly...