**Job Summary**

The Patient Accounts Lead is responsible for acting as a subject matter expert in billing and revenue cycle transactions, providing training, education, and support to clinic staff and the Central Billing Office (CBO) employees. This role is the first point of escalation for accounts receivable (AR) issues and plays a key role in improving financial performance by monitoring key performance indicators and ensuring compliance with billing regulations. The Patient Accounts Lead also supports process improvement initiatives across the revenue cycle.

**Essential Functions**

+ Provides comprehensive training and education to clinic staff and CBO employees through onsite sessions and webinars, ensuring adherence to billing procedures and revenue cycle practices.
+ Develops and updates training materials and documentation to reflect current billing practices, policies, and regulatory requirements.
+ Serves as the first point of escalation for a...