Position Overview
Description We are looking for a Patient Access Specialist to support front-end patient access operations for a Contract position in Springfield, Oregon. In this role, you will help create a smooth experience for patients by coordinating registration, scheduling, and insurance-related intake activities. The ideal candidate is organized, service-focused, and comfortable working with healthcare technology in a fast-paced clinical setting.
Responsibilities:
• Welcome patients and gather required demographic and visit information to complete an accurate registration process.
• Coordinate appointment bookings, updates, and cancellations while helping patients understand scheduling options and next steps.
• Verify medical insurance coverage and confirm benefit details to support timely and accurate patient access workflows.
• Maintain complete and up-to-date patient records within electronic health record systems and related registration platforms.
• Respond to patien...