Position Overview
Description We are looking for a compassionate and detail-oriented Patient Access Specialist to join our team in Roanoke, Virginia. In this role, you will play a vital part in ensuring a seamless and positive experience for patients and visitors by managing essential administrative and front-desk tasks. This is a Contract to permanent position, offering the opportunity to transition into a long-term role in a dynamic healthcare setting.
Responsibilities:
• Greet patients and visitors warmly, fostering a welcoming and attentive environment.
• Handle patient registration processes, including verifying insurance details and updating records accurately.
• Schedule and confirm patient appointments while managing follow-up communications efficiently.
• Process payments and manage co-pays, ensuring all daily financial transactions are accurate and balanced.
• Collaborate with clinical and administrative teams to streamline patient flow and improve overall service.
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