Position Overview
Description
We are looking for a second shift (3pm-11PM) Patient Access Specialist to support patient registration and front-end access services in Racine, Wisconsin. This Long-term Contract position focuses on delivering a welcoming patient experience while ensuring accurate intake, insurance verification, scheduling coordination, and documentation. The ideal candidate brings strong communication skills, attention to detail, and the ability to manage call volume and administrative tasks in a fast-paced healthcare setting.
Responsibilities:
• Welcome patients and collect registration details with accuracy, ensuring demographic and coverage information is entered correctly into the computer system.
• Coordinate appointment scheduling and manage inbound and outbound calls to assist patients with registration, updates, and general access-related questions.
• Verify insurance benefits, medical coverage, deductibles, and copay responsibilities b...