Position Overview
Description We are looking for a dedicated Patient Access Specialist to join our team in Lewiston, Maine. In this long-term contract position, you will play a key role in ensuring seamless admission processes for patients receiving hospital services. This role requires a commitment to providing exceptional customer service, adhering to organizational policies, and maintaining regulatory compliance.
Responsibilities:
• Accurately assign medical record numbers (MRNs) and perform compliance checks while delivering clear patient instructions.
• Collect and verify insurance details, process physician orders, and utilize overlay tools to ensure accurate data entry.
• Pre-register patient accounts prior to visits, including outbound calls to gather demographic and financial information.
• Explain consent forms, patient education documents, and other required materials to patients, guarantors, or legal guardians, obtaining necessary signatures.
• Review insurance eligib...