Position Overview
Description We are looking for a Patient Access Specialist to join our team on a contract basis in Evansville, Indiana. In this role, you will play a key part in ensuring smooth and efficient patient registration processes while providing exceptional customer service. This position requires strong organizational skills, attention to detail, and the ability to communicate effectively with patients and healthcare professionals.
Responsibilities:
• Handle inbound and outbound calls to assist patients with scheduling, insurance inquiries, and registration needs.
• Verify patient insurance coverage, including copays, deductibles, and billing details, to ensure accurate documentation.
• Perform receptionist duties, such as greeting patients, answering questions, and directing them to the appropriate departments.
• Maintain accurate and up-to-date records in the computer system, adhering to established protocols and procedures.
• Collaborate with clinical staff to opti...