At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. Connect serves as a healthcare contact call center, centrally situated in downtown Boise. As the primary gateway to our patients' healthcare journey, we play a crucial role in facilitating their experiences.
Available shifts:
* Shifts may vary from 8am-430pm, 830-5pm, or 930-6pm depending on department needs.
* Training for the first couple of weeks: 830am-5pm
* Once training is completed, the possibility of remote work is based on employee's proficiency
What you can expect from this role:
* Provide extensive support via phone and online channels to patients and healthcare providers
* Manage scheduling logistics, referral coordination, and registration, collaborating with providers and facilities to optimize workflow and minimize delays
* Foster community engagement to bolster patients' heal...