Position Overview
Job Type Full-time Description
Position OverviewThe Patient Access Representative is responsible for all aspects of the registration process, insurance verifications, patient collections, referrals and scanning documents into the EPM system.Essential Functions
Provide excellent customer service to internal and external customers through prompt response and courteous communication within 24 hours of the request. Verify all insurances as necessary to ensure accurate eligibility for coverage of treatment.Effectively collecting patient co pays for their visit or collecting patient balance as needed.Maintain departmental goals and productivity parameters as set forth by Care Coordination Manager. Assist patients with filling out paperwork, questions or concerns regarding insurance, or balances. Covers co-workers and cross trains as necessary to meet the needs of the clinic.Other:
Assist team members a...