**DESCRIPTION**

**Position Overview** The Patient Access Representative is responsible for all aspects of the registration process, insurance verifications, patient collections, referrals and scanning documents into the EPM system. **Essential Functions**

+ Provide excellent customer service to internal and external customers through prompt response and courteous communication within 24 hours of the request.
+ Verify all insurances as necessary to ensure accurate eligibility for coverage of treatment.
+ Effectively collecting patient co pays for their visit or collecting patient balance as needed.
+ Maintain departmental goals and productivity parameters as set forth by Care Coordination Manager.
+ Assist patients with filling out paperwork, questions or concerns regarding insurance, or balances.
+ Covers co-workers and cross trains as necessary to meet the needs of the clinic.

**Other** :

+ Assist team members as needed.
+ Other du...