Position Overview
The Parts Dispatcher will coordinate and execute parts deliveries, ensuring timely and accurate delivery while also managing drivers, routes, and inventory, all while maintaining excellent customer service.
Key Competencies
+ Communication
+ Attention to detail
+ Customer Service
+ Knowledge of automotive parts
+ Problem solving
+ Organization
+ Safety awareness
Responsibilities
Scheduling and Dispatching:
+ Plan and optimize delivery routes for parts drivers
+ Assign deliveries to drivers based on location, time, and customer needs
+ Monitor delivery progress and make adjustments as needed
+ Communicate with drivers regarding route changes, delays, and other relevant information
Parts Management:
+ Ensure accurate and timely pulling of parts for delivery orders
+ Maintain accurate delivery logs and records