Functional Roles and Responsibilities
Receive and greet customers, discuss and understand their parts requirements, guide them on the best options available and assist them in taking well informed purchasing decisions.

Create additional sales opportunities by promoting sales of related parts to the customer.
Identify the correct parts required from the parts catalogues by assessing the type of vehicle and its use.
Prepare quotations for parts required by customer. In case stock is unavailable at the branch, check availability in other branches / incoming shipments, or initiate procurement request.

Issue parts for all confirmed sales orders and generate invoice on confirmation of payment.
Incase of unavailability of parts, register the lost sales in the system and depending upon the seriousness of the enquiry raise requests to the purchase department for local purchase or VOR order.
Promote sale of accessories with all customers to increase s...