General Summary This role reports to the Head of Partner Management or their designee and is based in Banbury, UK. The Manager delivers departmental objectives by overseeing day to day operations, leading and developing team members, and ensuring high quality, efficient service delivery. The role requires strong cross functional collaboration, performance monitoring, continuous improvement, implementation of policies and procedures, and regular communication with senior leadership, while fostering a culture of accountability, inclusivity, and development.

Role Principles

• Act with integrity, always upholding the highest professional and ethical standards.


• Drive innovation and change to continuously improve ways of working and outcomes.


• Pursue operational excellence, ensuring efficiency, quality, and continuous improvement.


• Collaborate inclusively, building strong partnerships to achieve shared goals.


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